Life today is fast-paced and people try and find conveniences that free up valuable time wherever they can. Because of this, online shopping has become an indispensable part of our lives.
The e-commerce mobile app development company can use a simple selection and delivery process to convert any minuscule free time, be it on office breaks or before bedtime, into a rich shopping experience.
Because we rely on e-commerce app development companies so much nowadays, much of our confidential information is shared with these platforms. As such, ensuring that the security of our personal information and financial transactions is looked after with care becomes very important.
This article provides an overview of the many tools for e-commerce app security, presenting you with the latest and most effective measures to bolster your confidence in online shopping.
Top Security Measures in E-commerce Apps
As the adage goes “An ounce of prevention is worth a pound of cure”. Below are explained some preventative measures using the latest in security tools and practices that can help you shop safely –
#1 Multi-Factor Authentication (MFA)
Multi-factor authentication (MFA) is a crucial security measure that requires you; the users, to provide two or more forms of identity verification before accessing their accounts.
This typically includes something you know (password), something you have (mobile device), or something you are (biometric data like fingerprints or facial recognition).
Example – Amazon, one of the world’s largest e-commerce platforms, employs MFA to enhance user account security, preventing unauthorized access and potential breaches.
#2 End-to-end Encryption
Encryption makes sure that data transferred between devices and the various platforms remains private and secure from being intercepted by hackers.
The technology encrypts the data on the sender’s system or device, letting only the intended recipient be able to decrypt it.
Example – WhatsApp Business, uses end-to-end encryption to protect conversations between businesses and their customers. This helps keep sensitive order and payment information confidential.
#3 Secure Sockets Layer (SSL) Certificates
SSL certificates and encryptions are basic security measures you should look for in an online platform that deals with user data.
This encryption establishes a secure connection between your browser and the platform, preventing people with malicious intent from intercepting personal data.
Example – Etsy, Amazon, Walmart’s Flipkart, and almost all reputable online marketplaces use SSL nowadays to encrypt data transmission.
#4 Fraud Detection and Prevention
E-commerce app development services employ sophisticated fraud detection algorithms nowadays. The algorithms help in monitoring, tracking, and analyzing patterns of transactions, login attempts, and other user actions.
The system helps in detecting threats like account takeovers and attempts to protect both buyers and sellers from various frauds and scams.
The e-commerce application development company ensures that these countermeasures learn from and evolve after every new attack. These monitoring activities can be conducted like a security audit; carried out at regular intervals or as a continuous activity.
#5 Payment Card Industry Data Security Standard (PCI DSS) Compliance
Compliance with PCI DSS is mandatory for e-commerce platforms that handle credit card transactions. E-commerce mobile app development companies also incorporate this compliance in the different payment features of the phone like tap-to-pay.
All e-commerce sites and software providers that accept the use of payment cards must adhere to these standards. It reduces the risk of data breaches by ensuring that customer payment information is handled and stored securely.
The enforcement of PCI DSS is self-governed by the payment card industry itself which the ecommerce application development company must accomodate.
It builds and maintains a secure network, implements access control measures, protects cardholder data, and carries out various testing and monitoring activities of its own volition.
#6 User Account Activity Monitoring
Although user account monitoring is popularly used in ecommerce app development to help the merchants analyze anonymous user preferences and generate spend charts, e-commerce giants like eBay also use this system to prevent fraudulent activities
The user account activities are tracked and analyzed for unusual behavior to prevent account hacking and chargeback scams.
Unusual activities such as a sudden change in shipping address, customer contact details, or a large number of login attempts, can lead to eBay taking immediate action to protect the user’s account.
#7 Strong Password Policies
A very simple yet effective solution leading e-commerce app development companies use to avoid user accounts from being compromised is simply to make the creation of strong passwords mandatory.
E-commerce app development giants like Amazon, eBay, Shopify, etc. now require an alpha-numeric password with at least one special character to be provided by the user.
Ensuring creation of strong passwords by increasing the strength and complexity of passwords, making it more challenging for malicious actors to guess or crack.
Example – Walmart requires users to create complex, unique passwords and periodically update them. This has reduced the risk of unauthorized access because of weak or compromised credentials substantially.
#8 Regular Software Updates
Any e-commerce mobile app development company knows the importance of releasing regular patches and software updates to address security vulnerabilities.
These days app development for e-commerce has taken the form of specialised applications that are used to access the platforms through mobile devices. Some even go as far as to disable mobile browser access to their websites.
They do this to improve security measures across devices, but that can only be done if regular updates ensure the upkeep of the latest security measures and databases.
Updating the application can help protect an e-commerce mobile app development company from potential threats, and cyberattacks.
Although e-commerce Android app development companies have a tougher time than those catering to iOS because of their famous security measures, the need for regularly updated security measures is the same for both.
Importance of E-commerce App Security
Here are some key reasons highlighting its significance –
- Protection of Personal Information – There is a vast amount of personal and financial data accessible to these apps. Details such as the customer’s address, payment card details, contact number etc. can all be compromised.
- Customer Trust – Secure apps protect the customers and also instil a sense of trust in the users that lets them have the confidence to shop online.
- Legal and Regulatory Compliance – E-commerce app development services need to comply with data protection and security regulations and laws. This helps to avoid penalties and maintain a positive reputation.
- Business Continuity – Security breaches cause downtime that can lead to costly recovery efforts. An e-commerce app development company that uses robust security measures can keep your business running uninterrupted.
Conclusion
Having explored, these ten latest and most effective security measures adopted by the e-commerce platforms of today. I hope it provides you with a certain extra assurance to shop more confidently in the digital realm.
These several measures are evolving and growing more elaborate with every software update, and help keep your, the buyer’s faithin these companies. And having researched the hard work put into these measures and redundancies, I feel they have earned that trust.
By staying vigilant and evolving their security protocols, these platforms ensure that the digital shopping experience remains convenient, trustworthy, and free from the threats that lurk in the digital shadows.
We hope this article was able to help update you so you too can ensure the presence and take advantage of these security features.
