Hiring a virtual assistant (VA) can be an enormous time and stress saver, so take the time and care in finding one who fits perfectly for you. Research candidates thoroughly so you find someone suitable.
Start by compiling a list of tasks you would like someone else to manage, using this as a checklist and getting started in hiring your virtual assistant.
1. Know Your Needs
Writing an accurate job description for any virtual assistant position is essential. Doing so will allow you to shortlist applicants more quickly, and ensure you hire an assistant capable of meeting all your needs.
If your customers or clients are being lost due to unresponsive emails, an experienced virtual assistant who knows how to quickly reply and address issues is essential! Be sure to outline deliverables and communication expectations in your job description so any applicant knows exactly what’s expected of them.
Be sure to list any technology requirements, such as using the same project management or teleconferencing programs in your business. This will help prevent hiring someone unsuitable for working remotely – this can save both money and frustration!
2. Know Your Audience
Understanding your target audience is integral to running any successful business, ensuring that content reaches them, driving conversions and increasing customer retention rates.
As you search for your ideal VA, keep your audience in mind and what they desire on social media or in content creation. This will enable her to properly optimize campaigns and produce what your target demographic craves.
Your next step should be to determine the experience she has working with your audience type. For the best experience, aim for someone with years of experience – references and testimonials will give an indication. It is best to interview candidates via video call so you can assess their demeanor and how they interact with others.
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3. Look for References and Testimonials
Hiring a virtual assistant requires finding someone with the appropriate set of skills. To facilitate this search process, it may help to create a job post outlining all tasks to be performed and expected outcomes.
As this will help ensure you hire someone suitable for your business, another way of assessing potential candidates is through references and testimonials. These will allow you to gauge a candidate’s previous clients satisfaction with them as well as whether or not they would recommend them; but keep in mind that referrals may be biased so always give priority to those with proven track records; these will provide confidence they will fulfill on their promises.
4. Look for Tech Savvy
Ideal, your virtual assistant should be knowledgeable of the tools you use to run your business, such as project collaboration software such as Trello or GoToMeeting, as well as social media tools and their uses within business context.
As you interview candidates for your business technology implementation needs, ask how comfortable they are using the technologies you wish to implement in their roles. Also consider their past experience working with similar technologies – this will save time in training them while making sure that tasks can be completed on schedule without miscommunication or frustration on either side of the equation.
5. Look for Personality
Before selecting a virtual assistant candidate, it’s a wise move to assess their personality. Since you will be working closely together and exchanging sensitive business data, both parties need to get along well. When interviewing potential VAs, take note of their work ethic and character to see if it matches up with yours.
Being positive, friendly, and possessing excellent communication skills are paramount for a VA to be effective at their job. Furthermore, clients should feel at ease working with them and receiving regular updates when needed. Furthermore, your VA should possess knowledge of top project management tools, be proficient with them quickly and efficiently while being an adept problem solver who shows an acute eye for detail.
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