Being a freight broker comes with great responsibilities. Before you succeed in making profits and making a name for yourself in the industry, you have to ensure that you provide the best services in the market.
Many small tasks can take up so much of your time. If you want to excel in the market, you have to ensure that you automate the important process. An easy way of automating your everyday tasks is using freight broker software – keep reading this article to find out its five amazing benefits!
1. Create orders in no time
What if you have an in-house team that enters your client’s order details in a worksheet, and then someone has to ensure that the entered details are correct? Maintaining your workflow this way is not only tedious but also stops you from maximizing your productivity.
A simple solution to this problem is using software that’s personalized for the needs of freight brokers like you. This software product will allow your customers to create orders within seconds! You will no longer need a team for enlisting orders, enabling you to save your money, time, and effort!
2. Giving quotes becomes easier
It can become super difficult to give quotes about your services to potential customers. If you spend hours and hours looking through the details of your prospective clients, you will only be making sure that they don’t hire you for any of their needs.
Instead of sending quotes yourself, you can enjoy the benefits of using freight management software made for brokers. Using the software will allow you to show a list of quotes based on the needs of your customers, and your potential clients will find it way easier to place orders this way.
3. Built-in chat support
Chatting with your clients and getting the details about their projects is super important. If all you do is book the order and skip the part about engaging your clients, you will never be able to achieve your specific goals.
Relying on a 3rd party messaging platform is not the right option for communicating with your clients as you cannot integrate it with your freight software. Therefore, picking a freight broker software that comes with built-in chat support is the best option for you. It will allow you to send messages and inform your customers about the schedules without making any mistakes.
4. Send documents effortlessly
Documents allow you to keep track of all the deals and packages that you have fixed with your clients. If you don’t provide specific details about the orders, you will fail to win the trust of your customers. But how can you send the important documents to your clients?
The best way of sending important business documents to your clients is using freight broker software. Using the software will allow you to send all the documents and important receipts without running into any problems. Your customers will not have to wait to get the details about the freight processes.
5. Superior tracking and tracing
Tracking all the vehicles is super important. How will you be able to respond to the queries of your clients if you don’t know where the freights are? Unless you have a reliable way of tracking all the freights, you will never be able to provide amazing customer support.
A freight broker software makes it super easy for you to track and trace all the vehicles. This way, you will be able to share the exact details about the successful completion of an order. Real-time tracking with freight broker software is effortless and doesn’t require any prior training either.